Why Responding to Good Reviews Is Crucial

How good would your business be if all the people who leave positive reviews visited your restaurant more often? Really good, right? It's not a stretch. Those positive reviewers already like you. They just need a reminder that you like them, too. We've found that responding to their reviews does that and more! 

When you respond, they get an email notification, and they can't resist looking. It's like sending an email with a 100% open rate. 

Your thoughtful reply will remind them how much they enjoy your restaurant and how good your customer service is. They'll return more often. Try it. You'll see! That's Customer Appreciation Marketing at work.